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***Shop Info:***
As a note, no humans model the earrings- I have a lovely mannequin to do that.

Everything is also from a smoke-free home. We do have a cat and a dog, however, so some hair could end up in things (especially yarn items). This is a warning in case you're highly allergic to animals.

***Payment:***
I take Paypal, RME, Google Checkout, and money orders. Payment is expected soon after a purchase (within the next day or so). If you send a money order, the item won't be shipped until I receive it.

I always send a message to let you know that payment was received and the item is being shipped.

***Shipping:***
I ship almost everything in a well-padded envelope; things that are too large or awkward for that get shipped in a well-padded box.

I ship everything to the US via USPS First Class with delivery confirmation and shipping insurance. However, shipping insurance out of the country will be extra as it can get expensive.

I combine shipping, and orders are shipped within 1 or 2 days of payment clearing.

Shipping is a pain to calculate correctly, so if the shipping ends up costing less than you were charged by $1 or more, I'll refund you the extra amount you paid.

***Return policy:***
I work hard at what I do to give you the best possible product, but keep in mind that everything is handmade. I also list a detailed description of the items (measurements, materials, pictures, etc) so you know what it is you're purchasing, and I pack everything with care (as well as with shipping insurance and delivery confirmation if you're in the US, and optional insurance out of the country). If you have any questions please contact me *before* buying, and I can give you whatever info you need.

That said, I will accept returns within two weeks of you receiving the item, but the item has to be in a never-used condition, and it has to be sent back with shipping insurance and delivery confirmations, just as I sent it out. (Also, please let me know if something's wrong ASAP). If for some reason you are unhappy with your purchase, please contact me before you mail it back so we can discuss the transaction. I promise that I answer my emails right away. I will refund your money as soon as I receive the item back (however, I can't refund shipping).

***There is one exception to returns: I cannot accept earrings back for sanitary reasons. I hope you understand.
Last Updated: 2 Sep 2009 20:20:47 PDT home  |  about  |  terms  |  contact
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